Service Speed
Customers frequently reported extremely long wait times, often exceeding 30 minutes, especially in the drive-thru.
Food Quality
Many reviews mentioned cold food, poorly constructed meals, and inconsistent quality, with some items being undercooked or missing.
Customer Service
Numerous complaints about rude and unprofessional staff, with several customers feeling ignored or disrespected during their visits.
Operational Issues
The lobby is often closed, leading to confusion and frustration for customers who expect to pick up online orders inside.
Pricing Concerns
Several customers expressed dissatisfaction with the value for money, citing high prices for the quality and portion sizes received.