Food Quality
Numerous customers reported issues with food quality, including cold items, incorrect orders, and poorly prepared meals.
Customer Service
Many reviews highlighted rude and unhelpful staff, with several customers experiencing disrespectful interactions with management.
Order Accuracy
A significant number of customers noted that their orders were frequently incorrect or incomplete, leading to frustration.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and unkempt dining areas.
Staff Performance
While some customers praised individual employees for their friendliness and efficiency, overall staff performance was criticized for being inconsistent.