Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 620 E. Landmarks Blvd. in Alton. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.1
522 reviews
5 stars
153
4 stars
83
3 stars
83
2 stars
49
1 star
154
What are people saying?
AI-generated from customer reviews
Service Issues
Numerous customers reported rude staff, poor customer service, and long wait times, particularly during busy hours.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food preparation.
Food Quality
Customers expressed dissatisfaction with the quality of food, citing issues like stale ingredients, burnt items, and overall poor taste.
Accessibility Concerns
Several reviews mentioned difficulties for disabled customers, including locked doors and lack of accommodations.
Cleanliness
The dining area and bathrooms were frequently described as dirty and unsanitary.
- EEEric Engel5 days ago2.0You MUST use kiosks to order. One kiosk wouldn't accept a card and caused a need for help from staff that weren't available as customer service but only meal preparation and fulfillment. They knew that kiosk didn't take a card but offered no warning. They didn't take it out of service or put a note on it because they weren't the manager. They were nice enough but totally inept in solving problems.
- BSBraden Sidwell5 days ago1.0I was there for 30 minutes and was the only person in line and ordered a bean burrito and they didn’t give me beans then I ordered a crunch wrap and instead they gave me a quesadilla I wish I could give this a 0 star unacceptable.
- GRGarrett RevenNov 7, 20252.0They close early, don't count on them to be there for your munchies
- CPCassie PedersenOct 26, 20251.0Went there to order and before we could say anything they said they had a big group come through, and it would be awhile. No one in siding so not sure what the delay would be.
- SSShawntee Stuller-BurrisOct 5, 20251.0I dont even know if corporate or anyone pays attention to these reviews but DO BETTER. You must accommodate to disabled citizens that enter your establishment. When I show up and open my car door to get out and go to the restaurant to get my order as an Uber Eats delivery driver and the door is locked. I'm not allowed to cancel the order so logically I pull around the drive through and unexpectedly I get yelled at about policy and how I must come inside and argued with that there are no locked doors and other customers were able to find the double doors and enter...and again as a disabled person it takes a lot to get in and out of my car twice, at the drive through I said No Thank You on coming inside and was promptly refused service and this big guy came to drive through door and started yelling at me saying very rude things. Not to mention danother clueless employee gave stink eye, crossed her arms and walked away... In the time that it took 2 people to come to the window to deal with my manners I could have had my order brought to me at the window and I could have left but instead MY customer did not get their order because two employees could not handle themselves. Both displaying very poor customer service. No matter what your policy is or isn't, it doesnt take much time for proper signage to be put on a door that isnt used. I REPEAT NO SIGNANGE BOTHERED TO SAY PLEASE USE OTHER DOOR! Being rude and fiesty are not the qualities in customer service and as someone who is unfamiliar with this location I dont wanna come back, I know you dont care if I return or not, but talk goes a long way and this will be taken further.