Taco Bell

Reviews

• KJ

  Kevin Johnston

  Oct 5, 2025
  1.0
  I am writing to express my deep disappointment regarding a recent experience at one of your Taco Bell locations. Specifically, I am appalled by the policy—or lack thereof—surrounding access to complimentary drinking water. It is both unreasonable and unacceptable that customers are forced to purchase a soda cup or bottled water simply to quench their thirst. Water is a basic human necessity, not a luxury item to be monetized. The refusal to provide a complimentary cup of tap water—especially when dining in—is not only poor customer service, but also reflects a troubling disregard for hospitality and public health. Fast food establishments across the country routinely offer free water to patrons, recognizing that hydration should not be contingent on a sale. Taco Bell’s decision to deviate from this norm feels petty, profit-driven, and frankly beneath the standards I expect from a national brand. I urge you to reconsider this policy immediately. A simple cup of water should not be a point of contention between a customer and a cashier. If Taco Bell values its customers, it should demonstrate that by offering basic amenities without nickel-and-diming those who walk through its doors. Until this issue is addressed, I will be taking my business elsewhere—and encouraging others to do the same. Sincerely, Kevin Johnston Williamsburg, VA
• SS

  Sasha

  Sep 26, 2025
  1.0
  Customer service…not their strong suit.
• JT

  jason theron

  Sep 23, 2025
  5.0
  This place is golden. Hard to believe it's fast food. They have the freshest ingredients, best crew of any TB I've been to in the U.S. incredible.
• LL

  Lori

  Aug 16, 2025
  5.0
  Definitely one of the best Taco Bell locations in Virginia. Staff is super nice, and they keep the place clean as heck. My order has a bunch of annoying modifications and they always get it right. (Can please you fry the chalupa shells a tiiiiny bit longer though?)
• BH

  B Hernandez

  Aug 10, 2025
  5.0
  Delicious.