Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 6599 N Illinois St. in Fairview Heights. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.8
1,113 reviews
5 stars
482
4 stars
256
3 stars
171
2 stars
63
1 star
141
What are people saying?
AI-generated from customer reviews
Service Quality
Customers frequently reported rude or inattentive service, with many experiences highlighting poor communication and long wait times.
Food Quality
There were numerous complaints about food being cold, incorrect orders, and overall poor food preparation.
Cleanliness
The establishment received significant criticism for dirty dining areas and unsanitary conditions in the bathrooms.
Staff Performance
While some employees were praised for their friendliness and efficiency, many reviews noted a lack of professionalism and poor attitude among staff.
Order Accuracy
A recurring issue was the frequent inaccuracy of orders, with many customers reporting missing items or incorrect food.
- DODezha OwensNov 1, 20255.0Very accommodating, very patient and friendly positive staff
- DDDoctor DoeFreshOct 20, 20251.0The Night shift that works around 9pm is horrible. The food is never fresh and aways skimpy. Go to a different location
- RRRachelOct 20, 20251.0The cashier was rude towards us as we ordered on the kiosk and had gone up to the counter to finish pay; we were splitting payments and she was rude when we told her we had card and cash..never did she tell us that they didn’t accept two split payments on cards and we had to wait for her to finally tell us after 15 mins of trying to find out that they don’t accept two card payments. The wait for food was also incredibly long..we’ve had other issues before but we aren’t coming back due to lack of communication and other factors.
- NRNicholas RekoshOct 4, 20255.0Great speed of service
- RWRika WyattSep 17, 20255.0Gabby should most definitely be a manager at this location. She has excellent customer service and speaks greatly. She was friendly and most of all made the experience amazing. That’s what most companies should have. You go Gabby! MAKE HER A MANAGER!