Taco Bell

Reviews

• KO

  Kim O

  1 day ago
  1.0
  Absolutely the laziest team I've ever seen at a Taco Bell. We ordered our food online before we left our home and waited nearly 40 minutes once we got there, as they didn't even start making it until way after my husband went in to pick up the order. I waited outside with the car running, as he thought it would be a quick pick up since we already ordered ahead and paid for it. These people would not move! There was no one even in there except one man who was there waiting for his food as well. What is the purpose of ordering your food on the app, if they're not going to have it ready when you get there? Drive thru cars were coming after our arrival and leaving before we ever got our food. A couple of girls went in to dine nearly 25-30 minutes after we had arrived and they got their food and was eating it by the time I finally had enough of waiting in the car and went in to ask what the heck was taking so long? My husband asked them well after he got there, "when are you going to start making our food?" "We ordered before we left home", (which was between 10-12 minutes away). They were all moving in slow motion as if they were intentionally trying to infuriate us. We finally get out food, get back to the car, check it out and see that the order is wrong. I went back in to tell them what I ordered opposed to what they gave me. The guy in charge just looked at me and asked.... "well, what do you want?" My reply... "I want what I ordered.... I ordered the box and I ordered nachos with cheese, not cinnamon twist". He didn't apologize. He just said. "Well, uh, we are out of nachos right now..... can I ge tyou something else?" So I asked him.... "so you read the order, you saw us standing here asking about our order and waiting this long for our food and not only did you fail to give us what we ordered, but you didn't even bother to telll us that you were out if what we ordered?". You just thought to give us whatever you wanted to give us in its place? He just stood there with no answer..... nothing... CRICKETS! IT WAS ABSOLUTELY UNBELIEVABLE! I FELT LIKE I WAS BEING PUNKED OR SOMETHING LIKE THAT... BECAUSE IT WAS INSANE! NO ONE RUSHED TO GET OUR ORDERS OUT TO US. THEY DIDN'T CARE AND THEY MADE SURE THEY SHOWED JUST HOW MUCHV THEY DIDN'T CARE! A GUY WALKED IN AFTERWARDS TO PICK UP A DOOR DASH AND COULDN'T GET OVER THE LACK OF CARE THE STAFF AT THIS LOCATION HAD FOR IT'S PATRONS. Once home, the items we received barely had any meat on any of the items. It was all tortilla, lettuce, tomato and cheese. I had to peel layers of dough off, empty out the scarce thin layer or meat mixture from my other item, to build up my empty Crunch Wrap Supreme. (I basically had a lettuce wrap supreme), as there was only a thin layer of beef in one corner. I had to throw most of it away, as it was all tortilla with nothing inside. The unwanted cinnamon twist that they put in our bags, were disgusting, greasy and no cinnamon nor sugar was on it. It tasted horrible and was inedible. It was gross. This place shouldn't even be in business. I will NEVER GO BACK TO THIS LOCATION AGAIN! NOT ONE OF THEM HAD ANY SENSE OF URGENCY AND LACKED CUSTOMER SERVICE SKILLS! If you can't handle the few customers you have and show common courtesy, you shouldn't be in business. If you can't find a staff willing to work, close your doors.
• PB

  paul boron

  4 days ago
  1.0
  Went to this taco bell because of the ads for the retro menu, which they either didn't have or wasn't programmed into the screens you have to order from. So that was strike one. Ordered, among other things, nacho fries, a Doritos taco with light cheese, a chicken quesadilla with extra nacho cheese, and 7 packets of hot sauce. Cost $25, strike two. Got food handed to us and told that there was no nacho cheese. No offer to refund our nacho fries at least since, you know, no nacho cheese. Get offered a free soda. Got home, the Doritos taco had heavy cheese and barely any meat. The quesadilla actually had a piece with nothing in it. and we didn't any packets of hot sauce but 2 packets of diablo sauce. Also bean burritos now half the size of what they used to be. This all adds up to strike three. Needless to say I will never set foot in a Taco Bell again. You can't charge those outrageous prices for fast food and then not even deliver what you're supposed to.
• NC

  Nick Cadis

  Oct 5, 2025
  1.0
  If I could have the EPA come in and shut this taco bell down . It is deplorable. Every tike I've ordered from here its never even close to right. Whoever the manger is needs to be fired . WORTHLESS !!!!
• DG

  Dlisa Green

  Sep 27, 2025
  1.0
  My entire order was COLD!! My sweet tea was just tea water!
• NR

  Nola Reviews

  Sep 23, 2025
  1.0
  Thank you so much Taco Bell for forcing me to like tomatoes. Every time I ask for no tomatoes I always get them anyway. At this point I just eat them now.