Taco Bell

3.4
826 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 6350 North Lucerne in Kansas City. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
6350 North Lucerne, Kansas City, MO
64151, United States

Hours

Reviews

3.4
826 reviews
5 stars
289
4 stars
155
3 stars
133
2 stars
64
1 star
185

What are people saying?

AI-generated from customer reviews

Customer Service

While some customers praised the friendly and helpful staff, others reported rude behavior and poor service experiences.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food quality, leading to customer dissatisfaction.

Cleanliness

Several customers noted that the location was clean and well-maintained, although some reported unsanitary conditions.

Wait Times

Customers experienced long wait times in the drive-thru, with some stating that service was slow even when the restaurant was not busy.

Food Quality

Feedback on food quality was mixed, with some enjoying their meals while others complained about stale or poorly prepared items.
  • RZ
    Rema Z
    Oct 28, 2025
    3.0
    Ordered ahead of time on the app, and went through drive-thru. We waited for quite some time, maybe close to 10 minutes. The workers did apologize for the wait, maybe I should've went inside, but it seemed slow too. My kiddo said his order was right, so aside from the wait, it was an okay visit.
  • MD
    Michelle Dunkin
    Oct 20, 2025
    5.0
    Capri & James have some of the best customer service I've ever received. Super friendly, excellent service with great personalities. Thank you
  • HH
    HBHiggs
    Oct 19, 2025
    3.0
    Tacos were barely in their shells and looked like someone stomped them. It took 20 min in the drive through with only 1 car ahead of us.
  • BM
    Becca Murphy
    Oct 8, 2025
    5.0
    Food was perfect! Won’t eat at any other Taco Bell!
  • PR
    Phoebe Roark
    Oct 5, 2025
    5.0
    We went through the drive-thru around 11 PM on October 4, and Chelle (short for Michelle) absolutely made our experience. She was friendly, professional, and answered every question with confidence, making it super easy to ask more without feeling awkward. Even though we had to wait a bit on a large order, she went above and beyond by offering us a free taco, which was such a thoughtful gesture. It’s rare to get service that genuine, especially that late at night — thank you, Chelle, for making our visit such a great one!