Taco Bell

3.6
945 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 6541 Centralia Road in Chesterfield. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
6541 Centralia Road, Chesterfield, VA
23832, United States

Hours

Reviews

3.6
945 reviews
5 stars
382
4 stars
208
3 stars
119
2 stars
65
1 star
171

What are people saying?

AI-generated from customer reviews

Customer Service

Many customers reported rude staff and poor service, with multiple instances of orders being incorrect or incomplete.

Food Quality

Numerous reviews highlighted issues with food quality, including stale items, incorrect orders, and food safety concerns.

Speed of Service

Customers frequently mentioned long wait times, both for drive-thru and in-store orders, with some experiencing delays of over 30 minutes.

Cleanliness

While some customers praised the cleanliness of the location, others reported unsanitary conditions, particularly in the restrooms.

Inconsistency

The quality of service and food varied significantly, with some customers having positive experiences while others faced numerous issues.
  • JM
    Jeff Martens
    Oct 1, 2025
    1.0
    Unfortunately I have had numerous bad experiences with this Taco Bell. Just like all the others say, they will leave you at the order window for quite some time, even when placing a mobile order ahead. The last three times I've been to this location there's been an issue. Food will be wrong and they will give you an attitude for their mistake. They never have 3/4 of the drinks they're supposed to have. This is honestly one of the worst fast food places I've ever been.
  • DB
    Deja Bailey
    Sep 28, 2025
    1.0
    I’ve gotten food poisoning from this location twice !!!! Once earlier this year so I haven’t been back up until two days ago and I was sick all yesterday up until today!! Do not go here!
  • MG
    Mike Gizzi
    Sep 19, 2025
    3.0
    Some days are better than others.
  • WL
    Wendy Logan
    Sep 14, 2025
    5.0
    For fast food its a great quick stop!
  • MM
    Michelle Headley (Michelle)
    Aug 17, 2025
    1.0
    I ordered 30.00 worth of food to go. I asked for an extra cup of Ice to go with my food. I was told no I could not have a cup of ice nor could I buy a cup of ice. I was told I had to buy a bottle of water or a soda. When I was leaving a kind worker asked what the commotion was about. I was like I just wanted a cup of Ice to go with my food, however when he went to give me a small cup of ice (which was fine) he was told no by the manager and he looked very confused on why he couldn't give me a cup of ice on a day when it was 96° out. I will not be coming back to this taco bell over the rude treatment of the staff. I would understand being told no if I didn't order any food, however I had just spent 30.00 on lunch. Customer Service at this taco bell is a joke.