Customer Service
Many customers reported rude staff and poor service, with multiple instances of orders being incorrect or incomplete.
Food Quality
Numerous reviews highlighted issues with food quality, including stale items, incorrect orders, and food safety concerns.
Speed of Service
Customers frequently mentioned long wait times, both for drive-thru and in-store orders, with some experiencing delays of over 30 minutes.
Cleanliness
While some customers praised the cleanliness of the location, others reported unsanitary conditions, particularly in the restrooms.
Inconsistency
The quality of service and food varied significantly, with some customers having positive experiences while others faced numerous issues.