Taco Bell

3.6
895 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 70 Homer Adams Pkwy in Alton. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
70 Homer Adams Pkwy, Alton, IL
62002, United States

Hours

Reviews

3.6
895 reviews
5 stars
344
4 stars
220
3 stars
126
2 stars
54
1 star
151

What are people saying?

AI-generated from customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 30 minutes, for both drive-thru and in-store orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.

Employee Behavior

Several customers noted unprofessional behavior from staff, including rudeness and lack of proper training.

Cleanliness

The restaurant was often described as dirty, with reports of unclean tables and unsanitary conditions.

Food Quality

While some customers enjoyed the food, many expressed dissatisfaction with the quality, including cold or poorly made items.
  • GC
    Grenzebach and Sons Construction
    1 day ago
    1.0
    What the hell is this black stuff in the cheese? And of course the chips are rancid as usual and the chalupa was almost as hard as the chips. Taco bell has gone down hill and isn't worth going to any more
  • ZS
    Zakk Sparks
    Nov 5, 2025
    1.0
    Got home and every single thing I ordered was made wrong and barley had any ingredients in them, it was basically a Crunchwrap with just the hard shell and cheese, the manager over the phone was disrespectful as well hanging up on me when I tried to call and complain because the workers there have no clue what they’re doing
  • EM
    Erica Meyer
    Nov 2, 2025
    5.0
    You guys are the late night MVP getting SLAMMED at 1:30 am because the other Alton Taco Bell doesn’t know how to stay open y’all deserve a gift card or something for putting in all the work
  • CG
    Cierra G
    Oct 31, 2025
    1.0
    I went through the drive-thru on 10/31/25 at 1:47 am and was greeted by a woman and a man. The woman quickly explained that a few items were out of stock, which was fine with me. I planned to order three Doritos Tacos, one with a freebie coupon, which I mentioned at the speaker. I understood that my order might be a bit complicated and was told I couldn’t add a condiment to the freebie item, which I accepted. However, when I reached the window, the same woman who initially spoke to me had to get help to apply my coupon, so I had to wait. Then, when I pulled out my money to pay, she looked at the amount I had and said it “looks like I have enough for a tip tonight.” While I’ve tipped before, it felt unprofessional for her to ask since she didn’t take my order or prepare my food—she just handed me my bag, and I had to ask her for sauce and napkins.
  • DH
    Dorothy Huddleston
    Oct 14, 2025
    2.0
    working for a company in dealing with food handle with Care making sure that there's no defaults of any items getting into your food, always wear gloves always be good customer service to the customers.... , well the day I stopped by Taco bell , getting the happy hour special ,... young teens adults working still in school .... needed of training, I know there are cameras .... why are the employees are vaping in the kitchen area where the food supposed to be, handle customer food ... do not buy your food .... speak with a manager cause ) you're not doing your job as well making sure you're employees are doing their job well,.... it's true sadly ) order online tablet .... nooooo one came to assist Mee , Saw I was watching them employees talking and not doing their job ,Drive-thru ..line of cars, Sooo I've came in order .... thank you