Food Quality
Many customers reported issues with food quality, including stale, cold, and poorly prepared items.
Service Speed
Customers frequently mentioned long wait times, both in the drive-thru and inside the restaurant.
Cleanliness
Numerous reviews highlighted dirty dining areas and unsanitary conditions.
Customer Service
Mixed feedback on staff behavior; some praised individual employees while others reported rudeness and poor service.
Order Accuracy
Several customers experienced issues with incorrect orders and missing items.