Service Quality
Customer experiences with staff were mixed, with some praising friendly service while others reported rudeness and unprofessional behavior.
Order Accuracy
Many customers expressed frustration over incorrect orders and missing items, indicating a consistent issue with order fulfillment.
Food Quality
Feedback on food quality varied, with some customers enjoying fresh and well-prepared meals, while others complained about stale or poorly made items.
Speed of Service
Service speed was frequently criticized, with numerous reviews highlighting long wait times both in-store and at the drive-thru.
Cleanliness
While some customers noted cleanliness and a pleasant atmosphere, others reported unsanitary conditions and issues with the dining area.