Service Speed
Customers frequently reported long wait times, especially during peak hours and for delivery orders.
Order Accuracy
There were numerous complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Staff Attitude
While some customers praised the friendliness and helpfulness of the staff, others reported rude behavior and poor customer service.
Cleanliness
Feedback on cleanliness was mixed; some noted a tidy environment while others described it as dirty.
Food Quality
Many customers enjoyed the food quality, noting it was fresh and well-prepared, although some experienced issues with specific items.