Customer Service
Many customers reported poor customer service, including rude staff and long wait times.
Order Accuracy
A significant number of reviews mentioned issues with incorrect orders and missing items.
Food Quality
Customers expressed frustration over inconsistent food quality, including cold items and poorly assembled meals.
Technology Issues
The use of AI for order taking was criticized for causing misunderstandings and frustration among customers.
Cleanliness
Several reviews noted cleanliness issues within the restaurant, including dirty floors and unkempt dining areas.