Taco Bell

Reviews

• KR

  Keerthana Raghava

  Oct 11, 2025
  1.0
  The service is horrible. We waited for more than 45 mins for a pickup order.It was not too busy with lots of people.Food didn't feel fresh. Never going back to this location.Definitely understaffed.
• SS

  Sagar Shah

  Sep 26, 2025
  3.0
  Do not have positive energy ... looks like something is missing in that place
• SS

  Shannon

  Sep 20, 2025
  1.0
  I had one of the worst customer service experiences I’ve ever encountered at the Taco Bell in Johns Creek. The manager on duty, Dasesha, was extremely rude, unprofessional, and showed no respect for customers. As a manager, she should set the standard for excellent service, but instead created a very unpleasant experience. This level of behavior is unacceptable, and I feel it deserves to be escalated to Taco Bell Corporate and, if this location is a franchise, to the franchise owner as well. Customers should never be treated this way, and I hope immediate action is taken.
• SS

  Swetha

  Sep 13, 2025
  1.0
  If there was a zero I would have given it a zero. First of all, there were only 2 staff members and they were extremely rude. We were waiting in the drive-thru line for 40 minutes because they were slowing down everyone’s orders. And when we finally got there, she said she has our name for the order. However, when we pulled up to the pickup window the lady said she didn’t have our name or anything of the sort and we wasted 1 hour there. The lady’s tone and language was very rude throughout the whole experience. Bad communication, understaffed, and just a bad vibe overall. Do not go to the place, go somewhere else.
• ZZ

  zye

  Sep 12, 2025
  1.0
  I waited almost an hour to get my food. I waited at the ordering speaker for 10 minutes and the lady infront waited for almost 30 minutes. Poor service and extremely high wait time. For as many customers as they get they should be able to hire more staff.