Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rude interactions and poor management.
Order Accuracy
Numerous complaints about incorrect orders and missing items, leading to customer frustration.
Food Quality
Mixed reviews on food quality; some customers enjoyed fresh and hot meals, while others received stale or cold food.
Cleanliness
Concerns raised about cleanliness in the dining area and restrooms, with reports of unsanitary conditions.
Staff Performance
Some employees, particularly Mason, received high praise for their service, while others were criticized for poor attitudes and lack of professionalism.