Service Quality
Numerous reviews highlighted poor customer service, with staff being rude, inattentive, or dismissive towards customers.
Order Accuracy
Many customers reported frequent issues with incorrect orders, missing items, and poor food preparation.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and restrooms, with some customers noting unpleasant odors.
Food Quality
Feedback on food quality was mixed; while some enjoyed their meals, many complained about cold food, incorrect ingredients, and overall poor preparation.
Kiosk Issues
Customers expressed frustration with the mandatory use of kiosks for ordering, feeling it was inconvenient and not user-friendly.