Placed order on kiosk. The line employees were in back room laughing cutting up with each other instead of filling orders. This went on for 15 to 20 minutes. Once the gentleman came out to fill orders he got them totally wrong and just half wrapped. He forgot 1 chicken chalupa. The 2 beefy 5 layer burrito ended up being beans. The worst customer service ever. Calling corporate was no better was on hold for 25 minutes and still never got to talk to anyone. Also a shame you can’t choose none below on review.
Order one item, bean burrito + sour cream. They forget the sour cream, no red sauce, come on already. No drinks, out of CO2. Sunday night 9pm. Six people working, no other customers.
They have the most AMAZING manager Jolie. She is always so nice to her customers and employees Everytime I go in there. The crew are also very nice. The food is always fresh and hot and the wait time is not bad at all. Also I love how the lobby and restroom is always so clean!!! This is by far my favorite Taco Bell. Keep up the amazing work yall
KF
Krison Fischer
Oct 5, 2025
Literally just walked out of the building. I Stood at the register for 10 minutes waiting to be helped so I could place my order. 1 customer in the dining room eating so obviously they are open but not a single employee even acknowledged my presence. Terrible customer service, do better.
Let me start off by saying , not only was this place incredibly dirty when I went , it was the slowest served and grossest Taco Bell food I have ever had. When complaining about my experience, I was met with what I can only describe as the wicked disgruntled witch of the bell, “Jolie” . She owns up to no mistake and fights customers. She is brutally inappropriate in how she treats people, and during another prior visit I was faced with having no choice but to leave the lobby because this same woman was causing havoc behind the counter with her employees. The food was undercooked and hard , and I will never be returning. No wonder that obnoxiously huge hiring sign outside has been draping over for several months.