Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 517 W Arapaho Rd. in Richardson. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.6
972 reviews
5 stars
409
4 stars
197
3 stars
124
2 stars
63
1 star
179
What are people saying?
AI-generated from customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including unprofessional behavior from staff and managers, as well as unhelpfulness in resolving issues.
Order Accuracy
Many customers reported incorrect or incomplete orders, leading to frustration and dissatisfaction with their dining experience.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area, with sticky tables and a lack of cleanliness being common complaints.
Pricing Issues
Customers expressed concerns about rising prices and perceived poor value for money, with some feeling that the quality of food did not justify the cost.
Food Quality
Feedback indicated inconsistent food quality, with some customers receiving cold or poorly prepared items, while others noted satisfactory meals.
- FTFausto Tellez2 days ago1.0I usually like Taco Bell, but this location really let me down. The tacos barely had any meat, and the quesadillas were practically empty just a thin layer of cheese and tortilla. Everything tasted rushed and low effort. Definitely not worth the money. I hope management takes a look at the portions and quality because this place could be so much better.
- CMCecilia Mata2 days ago1.0I cant believe how bad this place is. I went to get some tacos and some quesadillas and the quesadillas barely had any chicken in them. I had half of the whole tortilla was empty and barely had any chicken. The tacos had no meat!!!! There was barely anything!!! What is happening to this place??? I dont go often to taco bell but ive been here about 4 times now since its around where i live and everytime its just so bad. There customer service isnt bad, nothing to do with that but the food is always missing. This place need training on how to serve the food in my opinion. Sometimes it feels like im just paying for tortillas of all sorts with nothing else.
- FMFrank Lopez II, LMT, MTI2 days ago5.0I normally don't eat fast food, but I must say, this place worked well for me. The manager was quick, made sure I had everything.
- FHFariha HasanOct 22, 20252.0I used to like this Taco Bell and have been coming here for a long while BUT the last time I went, I found out you have to pay for getting water in a cup! I just also saw a lot of other reviews mention this. That’s ridiculous and absolutely not okay.🥴🤢 Don’t think I will be stopping by this location again unless they change that policy. Also their soda machine was completely broken and by some of the more recent reviews, it looks like that has been an ongoing issue too.
- DRDiego ReyesOct 3, 20251.0I really enjoy going to Taco Bell when the chance, but this visit was just outright horrible. Firstly, they were out of Baja Blast, which is for me, and for many I presume, a main reason to going to Taco Bell. The soda machine in the lobby didn't work, and the staff looked very unorganized and uninterested in acknowledging or helping me (maybe because of low staff). The lobby was also a bit of a mess, with the tables being rather sticky and having leftover crumbs of food. The final kick was when ordering at a kiosk for a Mexican pizza, only to be told that it wasn't available and, get this, after paying for the whole damn thing. Ended up getting a beef chalupa, but honestly, first and last time I come to this place. 0/10, do not recommend at all.