Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 5538 Monterey Hwy in San Jose. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.8
650 reviews
5 stars
282
4 stars
142
3 stars
122
2 stars
36
1 star
68
What are people saying?
AI-generated from customer reviews
Order Accuracy
Many customers reported issues with incorrect or incomplete orders, often missing items or receiving the wrong items.
Customer Service
While some reviews praised individual staff members for excellent service, others noted poor service and lack of attention from employees.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about stale or improperly prepared food.
Cleanliness
Several customers mentioned that the restaurant was clean and well-kept, contributing positively to their experience.
Kiosk Ordering
Many customers expressed frustration with the requirement to order via kiosks, preferring direct interaction with staff.
- GVGabriela VOct 17, 20251.0I ordered through the mobile app. I didn't receive my paid items. I ordered 4 luxe boxes. All the boxes had an item missing. They literally had one job. The boxes even have a sticker that tells them what items go in each box. Bunch of incompetent workers. No surprise. I went through the drive tru and I had a feeling this was going to happen. The workers were to busy talking and laughing amongst each other instead of working. Who ever management is needs to do a better job amd managing. I would NOT recommend this place at all. Avoid it at all cost. Especially considering the reviews. They literally have 3 stars.for.a reason.
- CHCharles HayesOct 6, 20252.0I did my order on the computer inside and they still got the order wrong, and they left items out, and I was not going to drive back.
- CBCorrina BacaOct 1, 20251.0Good is gross service is awful and atmosphere is dirty
- TTTden TranSep 15, 20255.0Good 🌮
- ERElizabeth RichterAug 8, 20255.0Stopped in with my kids for a quick lunch. This is not my normal TB. Oscar was top notch. He knew my order even though I ordered via the kiosk. Service was quick and accurate. Every time my item was ready he made eye contact first with a smile before nodding and calling my name. I said thank you and he said you’re welcome. This is now customer service should be. At my other TB, I get ignored beverage drive thru is more important. This TB was clean and bright. Very well run. Thank you Oscar 10/10 you make want to return even though you’re out of my way.