Service Quality
Customer experiences with service quality varied widely, with some praising friendly staff and quick service, while others reported rude interactions and significant order errors.
Food Quality
Many customers expressed dissatisfaction with food quality, citing issues like incorrect orders, insufficient portions, and poor food preparation.
Technology Issues
The use of automated ordering systems received mixed reviews, with some customers preferring human interaction and others finding the technology frustrating.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in restrooms, indicating a need for better maintenance.
Management
Feedback on management was mixed, with some praising specific managers for their excellent service, while others criticized unprofessional behavior and poor handling of customer complaints.