Taco Bell

3.3
668 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 4220 Burbank Dr in Baton Rouge. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
4220 Burbank Dr, Baton Rouge, LA
70808, United States

Hours

Reviews

3.3
668 reviews
5 stars
220
4 stars
126
3 stars
100
2 stars
50
1 star
172

What are people saying?

AI-generated from customer reviews

Service Speed

Customers consistently reported extremely slow service, with long wait times at both the drive-thru and inside the restaurant.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders, missing items, and poorly prepared food.

Staff Attitude

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Food Quality

Several customers expressed dissatisfaction with the quality of food, citing cold, poorly made items and concerns about cleanliness.

Customer Experience

Overall, many customers reported negative experiences, leading to a reluctance to return to this location.
  • CC
    Connor
    Oct 27, 2025
    2.0
    I've been to many Taco Bells across the U.S. and even worked at one for a year, leaving shortly after I was offered a manager position (i.e., I know how the kitchen runs). Generally, I laugh at the idea of rating fast food mega-franchises on these apps, and hate the idea of deriding near-minimum-wage workers when their work quality doesn't surpass what that pay honestly deserves, but I will say that this is the only location I've ever been to where the quesadillas and most items that require a quick (~30 second) stint in the steamer come out consistently lukewarm (under-steamed) and with the cheese largely unmelted. This is the sole purpose of the steamer–to melt cheese quickly and produce what should be a stringy quesadilla or melt. This has persisted over the numerous times I've been there in the last year or so, and it's a matter of shorting the food's time in the steamer (the last station at the end of the food line). Pulling orders out ahead of the pre-timed half minute cycle to stuff the bag and pass on prematurely saves time during rush, but this has happened even when there were no other customers there. In addition, I love the spicy potato soft taco and fiesta potato items, but can't recall a time when the potatoes hadn't clearly been sittikg out for hours to dry out. It only takes a few minutes to drop another bag of potatoes when the sitting ones are clearly dried out and cold. Please fix this. For me, it's discouraged me from eating here entirely.
  • DL
    Daniel Lambus
    Oct 26, 2025
    1.0
    Let me just say, this was a big problem, I was doing some deliveries for Uber Eats and myself along with at least 20 others also doing some sort of free delivery service we made to stand OUTSIDE in the pouring rain for our orders. So not only was that bad but what's worse is the amount of time it took to get just 2 orders OVER ""4"" HOURS!!!
  • JB
    jenee brown
    Oct 25, 2025
    1.0
    lied and told us we could pick up at the doordash window, then forced us to go around the drive through again. severe staff miscommunication and a pitiful sense of understanding, constantly a mess at night when there’s a rush. there are mcdonald’s functioning with 2 workers better than this during rush hour. shut this location down, it’s pathetic truly. train your workers to not lie to customers at least.
  • GI
    Greg Iseral
    Oct 21, 2025
    5.0
    Very personable service.
  • YL
    yasmin lari
    Oct 14, 2025
    1.0
    SO SLOW R YALL GETTING PAID TO PERFORM SO SLOWLY