consistently the worst taco bell ive ever been to. missing items in EVERY order, terrible customer service, blasts music thru the drive thru speaker, swears on speaker, just gave me the coldest hardest fries ever & that was the only thing i got lol. not one fry had potato or any life in them. save your money go anywhere but here. hate this location so much that im taking the time to write a taco bell review lol that should tell you something
I have a Dairy allergy, which was explained. Not intolerance; epi pen. first time given sour cream and nacho sauce on a crunch wrap… fine everyone makes mistakes, thank god I checked before biting. Now the crunch wrap is fine but was given Doritos loco shell for my tacos. At least I’ll go a little less hungry, then the previous night.
CC
cobian the conqueror
Oct 12, 2025
i normally have a horrible experience here but whoever took care of my cantina bowl today (appx 12:00pm) did an amazing job. the guy who was working the drive thru window (face tattoos) was also incredibly friendly and specified a baja blast zero when he handed it to me. it seems small but i have insulin resistance so i appreciate him saying it as he handed it to me!
Worst experience ever! I called to make sure they were still open when I showed up the guy through the speaker said “ We didn’t think you were actually going to show up. It’s disappointing.” I said “it’s disappointing I came?” he said “yes!”
By far the worst customer service experience ive ever had!
Obvious to say, I did not order and just left. If you do not want to work till closing time, I suggest finding another job or switching shifts. I will never be eating there again, no matter what time. Management I highly suggest you get new employees with better attitudes n customer service skills
Just had an experience that honestly doesn't even deserve one star. Waited for a while in line, we get it it's busy we were being patient. The order taker at the speaker couldn't seem to understand me at the speaker so my fiance had to repeat everything I said, I thought I was speaking pretty clearly but that's ok whatever. We get to the window and the total be asks us to pay is not our order, we said the total was like 23 dollars we had 2 agua frescas and some food. He shuts the window, makes two drinks and then hands them to us and says 'youre good' when we try to pay, we said but what about the food? He just kept saying you're good you're good and we were like but we had food? And he clearly wasn't getting it and at that point we just wanted to go home so we left. Tasted the drink and I know we didn't pay for them but I don't think this is what they are supposed to taste like. Probably the most insane experience, just straight up refused to let us pay or give us the food we ordered.