Service Speed
Customers frequently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and inside the restaurant.
Customer Service
Many reviews highlighted rude and unprofessional behavior from staff, with several customers expressing dissatisfaction with how they were treated.
Order Accuracy
Numerous customers experienced issues with incorrect or incomplete orders, leading to frustration and disappointment.
Food Quality
While some customers praised the food, many reported receiving stale or poorly prepared items, raising concerns about food safety and quality.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms, contributing to an overall negative experience.