Taco Bell

Reviews

• LM

  Lisa M.

  3 days ago
  1.0
  The workers at this location ALL need to be re-trained. Look at all rhe similiar reviews..Terrible customer service...how hard is it to BE NICE! This past weekend I went through rhe drive thru..the woman who answered couldnr understand that I wanted no spicy sauce so a man chimes in then the qoman chimes in again and tell me to " just pull up!" I also asked for oinions in these same tacos that my usal $4 order all of a sudden was almost 8...I asked her how did that happen..she stated "onions cost $2.55!" When I asked her to remive them she rolled her eyes ans sighed!" I asked for th3 manager...ALLY claimed ahe was the manager (both looked th3 same age) ALLY had similiar condescending attitude...They both were giggling at rhe window like anything was funny! I expect the gm to contact me and the district leader....Ive just reported this online and will make it my daily scheduled call until I speak to such leaders!
• SM

  Sebastien M.

  Oct 16, 2025
  1.0
  Most of the food was cold ... taco was very broken, soggy, and kinda flattened. The chalupas were cold and hard like theyre stale. The whole meal was like this.
• BB

  Bunsanity

  Oct 13, 2025
  1.0
  Frequently gets online orders incorrect, by intentionally withholding ordered ingredients. Several times I have ordered supreme tacos from here that have nothing but meat on them. The staff here are lazy and incompetent.
• KW

  Katrese Wellman

  Sep 30, 2025
  1.0
  Placed a mobile order. This location has a separate mobile order line that is usually super convenient. Tonight (9/30) at 8:45, we spent nearly 15 minutes in line because no one ever came over the speaker to check in our order. I shouted "hello" multiple times as I watched 6 cars come through the regular drive thru line. After over 5 minutes sitting there, I pulled up to the window. I told the young Caucasian girl that no one answered the speaker. She dismissed me and said she was the only one working both lines and didn't hear me pull up. Yet the 4 cars that backed up behind me as I waited at the speaker were answered and pulled off immediately. I was obviously irritated especially after she took my name and shut the window in my face. Proceeded to move at snails pace to get my order made. No apology. Pulled up to the the speaker at 8:44, left the window with our food at 8:57. Absolutely ridiculous.
• JB

  James Bend

  Sep 27, 2025
  1.0
  I am absolutely astonished at there customer service. I walk in and before my friend can answer the name for the order. We are met by Delayne the large one with pink hair, who immediately responds with your order is being made. In the most nastiest attitude ever. Then 18 minutes go by and everyone who came in after us has already received there food so I was going to kindly ask “how much longer do you think?” But before I can even open my mouth she goes “your order is being made” once again in the nastiest attitude ever. Mind you we ordered 28 minutes ago before we even got there and it was only 2 tacos. She wasn’t even wearing the proper attire and didn’t want to give her name. After we asked another employee for her name, Delayne actually cursed at that worker in front of other customers for providing it. I have truly never experienced customer service this unprofessional. Having lived in Boston for several years, I can say with confidence that this is among the worst I’ve seen. I will be reaching out to corporate.