Customer Service
Feedback indicates a mix of rude and friendly service, with many customers experiencing long wait times and incorrect orders.
Wait Times
Numerous reviews highlight excessively long wait times in both the drive-thru and for mobile orders, often exceeding 30 minutes.
Order Accuracy
Many customers reported issues with order accuracy, frequently receiving incorrect items or missing components.
Lobby Accessibility
The dining room is often closed, leading to frustration among customers who prefer to dine in rather than use the drive-thru.
Food Quality
While some customers enjoyed the food, there were complaints about inconsistency and quality, particularly regarding portion sizes and preparation.