Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 237 Route 9W in Glenmont. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.3
801 reviews
5 stars
253
4 stars
170
3 stars
106
2 stars
70
1 star
202
What are people saying?
AI-generated from customer reviews
Service Quality
Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing poor service and unhelpful attitudes.
Order Accuracy
A significant number of customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Feedback indicated inconsistent food quality, with some customers receiving cold or poorly prepared items, while others praised the freshness of their meals.
Management Issues
Several reviews pointed to a lack of effective management, with complaints about staff behavior and overall service efficiency.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences with friendly staff and satisfactory food, indicating that there are instances of good service.
- CBcharles beamonOct 29, 20255.0As far as Taco Bell's go this one is pretty good, the staff is polite and the manager is effervescent and present.
- FBFrancis BrinoOct 23, 20251.0I stopped at Taco Bell a day before. Everything in the bag was not what it was supposed to be and they never gave me a drink. So I pull up to order some new food and I tell the girl about it cuz the other girl isn't there. She's very rude and she just plays me off when I ask her. Can I just have a phone number for customer service? She says we don't do that here. Could you imagine then she starts taping me with her phone like I'm the bad guy asking for a phone number because I'm a paying customer and they didn't give me what they were supposed to give me. I'm not giving you any customer service numbers or names of anybody that works in this store and again proceeds to tape me with her phone. So I took her picture and let's post it here. She is rude and I'll be calling corporate not sure how to post a picture here but I have a picture of this woman trying to hide after she told me this... Here she is taping me the customer corporate. You need to get a hold of me. Since when do you order food and don't get it and get a hard time?
- MDMaria DelgadoOct 16, 20251.0There were humans there but they all refused to provide direct Customer service throughout the ordering process. I left without making a purchase. This was the first time that I experienced this treatment at a Taco bell. I visited on 10/13/25 at 4:30 p.m.
- JBJeremy BlackieOct 15, 20251.0Bad for a taco bell. Missed products, allergen requirements not applied, food barely made. Serving sizes not followed...this happens every visit. If youre eating there, fine you can get it fixed, but to go, youre screwed, because they also dont answer their phone..
- JWJocelyn W.Oct 14, 20251.0Corporate needs to pay attention to this Taco Bell. The manager, Maria, is consistently rude and unprofessional — even when customers are polite. Her attitude creates a hostile environment that reflects terribly on the brand. Taco Bell deserves better leadership in Glenmont.