Service Issues
Numerous customers reported slow service, incorrect orders, and rude staff, particularly with the new kiosk ordering system.
Cleanliness
Many reviews highlighted dirty dining areas and unsanitary conditions, including unclean tables and trash.
Food Quality
While some customers praised the food, others complained about cold meals, missing items, and poor preparation.
Atmosphere
Several customers noted an unwelcoming atmosphere, with staff appearing disinterested or rude, contributing to a negative dining experience.
Positive Experiences
Despite the negative feedback, some customers had positive experiences, praising specific staff members and the quality of food at times.