Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Food Quality
Mixed feedback on food quality; while some enjoyed their meals, many reported issues such as cold food, incorrect orders, and unsanitary conditions.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and a foul smell.
Ordering Process
Customers expressed frustration with the self-service kiosks, citing confusion and a lack of assistance from staff.
Speed of Service
While some experienced quick service, many others reported long wait times and delays in receiving their orders.