Service Issues
Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff interactions.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about stale or improperly prepared items.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and poor maintenance.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
Drive-Thru Efficiency
The drive-thru service was generally reported to be faster than in-store service, although some still experienced issues.