Taco Bell

Reviews

• CR

  Candy Rushing

  2 days ago
  1.0
  Pulled in on Sunday night before 9pm….was told they were not taking any more orders but yet they close at midnight!!!! Folks continued to come in behind us with app orders hit yet we couldn’t place an order. Do better Pontotoc Taco Bell!!!!!!
• AM

  Alan Montoria

  3 days ago
  1.0
  Walked in, self order system not working. Multiple employees making food, no one at counter to take order. Waited 18 minutes to order before I walked out. Employees were aware I was there, aware that I needed to place an order but ignored me.
• AS

  Alexis Smith

  4 days ago
  1.0
  I always order ahead. Every single time I wait in the drive thru for 45+ minutes. Sit at the speaker for 5 minutes before they acknowledge you. Ridiculous.
• MC

  Melissa Cayson

  Aug 19, 2025
  1.0
  If I could give a negative star, this is what I'd give the taco bell in pontotoc, ms. Dined in. Only had 3 small orders. Literally took well over 45 minutes to get our food AND drinks. Then the order wasn't complete. They literally worked the drive through orders the entire time we were waiting, and it wasn't even busy. Other people in the lobby started demanding to see the manager. Wanting refunds. Nothing. No manager on site. One man had 2 burritos and it took 45 minutes. This is not the first time this happened. I thought they were having an off day and it would be better today. This taco bell needs some SERIOUS management takeover. ALSO the women's bathroom has water stains with mold starting to grow around them on the ceiling.
• AT

  addyson Triplett

  Aug 17, 2025
  1.0
  I got there at about 9pm. There were only two cars in front of us in the drive-thru. the first car pulled up to the window just as we pulled up behind the other. we legit waited 20 minutes behind the car at the speaker and then they finally took the cars order. we then pulled up to the speaker. it took 5 minutes before they took our order. after we pulled to the window, mind you we haven't paid, they took about 10 minutes just to get our food prepared and then let us pay. as we were sitting there, I'm guessing she was the manager, the white lady said to her coworker that she waits until the food is done before even letting the customer pay. As someone who has worked in fast food and in drive-thru, that is NOT acceptable. Taco Bell needs to find better work management and NEEDS to have better customer service! My order was a total of four food items and ONE drink. it should not take that long just to order. Also, they didn't even package the tacos right in the little casings they come in before they wrap them. DO BETTER!