JA
Jeannie Anderson
Sep 24, 2025
I stopped at this Taco Bell today because I wanted a Crunch Wrap. I decided to go inside and order, because I haven't been at a Taco Bell recently, and am not familiar with the menu. First I noticed it tells you to order at the Kiosk. I've never used it before, so it took me a little while. I couldn't figure out where to request the mild sauce, but a kind young lady behind the counter helped me. Someone asked me if I got my medium cup yet. I said, "No." They handed it to me, and I got my drink. I noticed there was some red yucky looking foreign substance in the area where you set your cup under the drink selection. But filled my cup anyway. They handed me my food, and I decided to go ahead and eat at a table. There was no one else in the eating area at that time. After a couple of minutes, another customer came in and ordered. He also chose to eat his take out order inside. My food was good. No complaint there. But as I was eating, I looked around, and decided my choice to eat in there was a poor decision. The tables looked like they were 50 years old and had never been fully cleaned. There was nasty dark crud around the edges, and the finish on the tops had mostly worn off, so liquid was absorbing into the bare wood. The stools and chairs were also dirty around the sides (like they hadn't ever been cleaned). The wooden bench seats were stained and dirty. If the eating area was any indication of how the kitchen was cleaned, it's no wonder people joke about Taco Bell causing intestinal issues!!
When I mentioned the presence of the red nasty substance to a male employee, another female came over to look at it too. They declared it was "freeze-dried strawberries" which had absorbed liquid, and that "people dump them in there all the time." I suggested they remove them, as they really look nasty down in there (overflow area under the ice/drink selection). I rather guess it wasn't attended to "right away" because the issue was brushed off as "it happens all the time", so wasn't anything to be concerned about.
Overall, I would say even though employees were nice, cleanliness at that place is not high on the list of importance. So you may want to try eating somewhere else.