Taco Bell

3.4
732 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 2901 West Main Street in Waynesboro. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2901 West Main Street, Waynesboro, VA
22980, United States

Hours

Reviews

3.4
732 reviews
5 stars
272
4 stars
127
3 stars
97
2 stars
62
1 star
174

What are people saying?

AI-generated from customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and food not matching what was ordered.

Service Speed

Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.

Customer Service

While some staff were praised for their friendliness, many reviews noted unprofessional behavior and a lack of basic customer service.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about poorly prepared or unsatisfactory food.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary conditions.
  • DD
    Danielle
    4 days ago
    2.0
    Normally this is our go to Taco Bell, but lately there has been a large group of teenagers crowding the counter. Normally, I don't mind, but it's been the same group and there's guys who get rowdy and cuss loudly and threaten each other. I might not care about the cussing, and whether the threats are joking or not, there are often families who visit with kids and it makes it uncomfortable.
  • NL
    Nathan Lipscomb
    5 days ago
    3.0
    I brought my family here for quick dinner tonight around 7pm. The kids all love Taco Bell and beg for it. Our 10 burritos were all made quickly and we received exactly what we ordered (although we always have to open each burrito to figure out what kind it is since it isn't really marked.) The dining room seemed pretty clean and updated. Despite my five kids, it was pretty quiet...because... Soon, we were the only ones in the restaurant, even the entire staff had gone outside to mess around with their buddies in the parking lot. Eventually they all came back inside with their buddies who acted pretty immature (throwing ice across the restaurant, making constant remarks toward us to try to get us to look at them, loud noises, belching loudly.) As we were getting the kids into the car, one of the buddies came outside to where an employee was standing next to a car and appeared to pull at least one handgun from their back pocket and point it (jokingly) at one of the employees in the parking lot. Once I finished buckling in kids and started walking around the car, I could hear them racking the slide several times, probably to make sure it was unloaded to show off to their buddies. I don't necessarily blame the restaurant for the behavior of the kids that were hanging around, but there did not seem to be a responsible adult managing the young employees and controlling the behavior of their friends. I am pro-second amendment and like for law-abiding citizens to be armed, but the immaturity of what we saw in the parking lot was a bit scary. That's exactly how serious accidents happen.
  • VB
    Victoria Branch
    Sep 14, 2025
    1.0
    I have been here since 12:30 pm and the whole dinning room is waiting for their orders. The manager is not attempting to move in a way that perceives urgency. It is Now 1:11 PM and I have not received even my drink cup. I hope my order is right when I receive it. I will be making a call to the main office of this restaurant. It will be a while before I return.
  • KM
    Kim McVey
    Sep 12, 2025
    1.0
    I was just in drive thru at Main St location little bit ago and the guy running drive thru needs to be fired he's rude hateful and customer service is awful assistant manager must be a saint to put up with his attitude I commend her professional attitude
  • SJ
    Spenser James
    Sep 12, 2025
    5.0
    Taco Bell 🔔 for dinner truly hit the spot this evening. I indulged in two delicious Nacho Cheese Doritos Tacos, each bursting with savory beef, crisp lettuce, and zesty cheese nestled in a crunchy, vibrant taco shell that added a delightful twist. On the side, I savored two bags of Cinnamon Twists, which were perfectly crispy and coated in just the right amount of sweet cinnamon sugar, making for a satisfying dessert. The restaurant's managers were exceptional, ensuring that my experience was smooth and enjoyable, with their attentive service and warm hospitality. Overall, it was a fantastic meal!