Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced long wait times and order mistakes.
Food Quality
Feedback on food quality varied, with some enjoying the taste while others complained about cold or poorly prepared items.
Cleanliness
Several reviews mentioned cleanliness issues in the dining area and restrooms, impacting the overall dining experience.
Pricing Concerns
Customers expressed dissatisfaction with higher prices compared to other locations, along with issues related to incorrect pricing displayed.
Ordering Process
Many customers found the ordering process frustrating, particularly with the reliance on kiosks and lack of staff assistance.