Customer Service
Mixed reviews on customer service, with some praising friendly staff while others reported rude and unhelpful interactions.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Food Quality
Food quality is inconsistent, with some customers enjoying the taste while others reported issues like soggy tacos and inadequate portions.
Cleanliness
Concerns about cleanliness in the dining area, with reports of dirty conditions and unsanitary environments.
Kiosk Experience
Customers expressed frustration with the kiosk ordering system, finding it difficult to navigate and often leading to order errors.