Service Speed
Customers frequently reported long wait times for their orders, both in-store and drive-thru, often exceeding 20-30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor attention to detail in fulfilling requests.
Staff Attitude
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and dismissive, impacting overall customer satisfaction.
Cleanliness
While some customers praised the cleanliness of the dining area, others noted unsanitary conditions and a lack of attention to maintaining the space.
Food Quality
The quality of food received mixed reviews, with some customers enjoying their meals while others complained about cold, stale, or improperly prepared items.