Service Speed
Customers frequently reported long wait times for their orders, with some stating it took over 20 minutes to receive food.
Food Quality
Several reviews mentioned issues with food quality, including stale or cold items and complaints about the taste of certain menu items.
Customer Service
Mixed feedback on customer service; while some praised friendly staff, others reported rude behavior and lack of accountability from management.
Cleanliness
Concerns were raised about cleanliness, particularly regarding food handling and the overall state of the restaurant.
Menu Satisfaction
Customers expressed disappointment over discontinued menu items and inconsistent food preparation.