I stopped by your on the evening of October 22nd at approximately 7:53 PM and placed an order through the drive-thru. I would like to share some feedback regarding my experience.
The employee assisting with the drive-thru order was polite and appeared to be doing her best despite challenging conditions. However, upon reaching the payment window, I noticed a sweet older lady who seemed quite distressed. When she opened the window, extremely loud heavy metal music featuring disturbing lyrics “Devil 666” was playing inside the restaurant. The volume was so high it was difficult for her to hear incoming orders, and it created a very uncomfortable and unprofessional atmosphere for both customers and staff.
Considering this location is situated right next to the freeway, there is already substantial background noise. Adding excessively loud music on top of that made the environment chaotic and unpleasant. From what I observed, a male employee in the kitchen area, wearing his hat backward, appeared to be responsible for the music. According to the receipt, the cashier listed was “Austin M.”
While I respect everyone’s personal music preferences, the volume and choice of music in a workplace serving the public were completely inappropriate. I hope this matter can be addressed to ensure a more professional and comfortable experience for both employees and customers in the future.
MB
madison bennett
5 days ago
this is how i received my drink. nice
SO
Steve Olson
Oct 15, 2025
I love Taco Bell, but this location is the worst! Went in last night and the lobby smelled like cat urine!! Disgusting! The kid working at the window mid day is also the worst. Doesn’t listen, can’t hear you. The whole setup is bad and they just do not care any more!
Staff was short & kept cutting us off when we'd try to order.
MM
Michael Miles
Sep 30, 2025
This location asks to upsell me THREE TIMES on EVERY ITEM. (Classic spicy? Extra sour cream? Extra meat?) It’s truly an excruciating experience just to order. Usually I just say, “please no upgrades to anything on my order.” Today I was told they still have to ask every time. Seems like the manager is treating the employees like garbage. I won’t be returning until I can place an order without being harassed. (Employees, please quit and go work somewhere that they treat you like a human.)