Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Food Quality
Feedback on food quality was mixed, with some praising specific items while others complained about cold or poorly prepared food.
Service Experience
Customer service experiences varied, with some praising friendly staff while others reported rude interactions and long wait times.
Cleanliness
The restaurant was often noted for its cleanliness, although some reviews mentioned issues with the dining area.
Self-Service Issues
The shift to self-service kiosks was criticized by several customers, who found it confusing and less personal.