Customer Service
Feedback on customer service is mixed; some customers praised friendly staff while others reported rude or unhelpful interactions.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, indicating inconsistency in order fulfillment.
Food Quality
While some customers enjoyed the food, others reported issues with cold or poorly prepared items, suggesting a lack of quality control.
Speed of Service
Many reviews mention long wait times, particularly for drive-thru and online orders, indicating a need for improved efficiency.
Cleanliness
Several customers noted cleanliness issues within the restaurant, impacting their overall experience.