Taco Bell

3.2
833 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 3501 Wells Branch Pkwy in Austin. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3501 Wells Branch Pkwy, Austin, TX
78728, United States

Hours

Reviews

3.2
833 reviews
5 stars
290
4 stars
141
3 stars
118
2 stars
55
1 star
229

What are people saying?

AI-generated from customer reviews

Service Issues

Numerous customers reported excessively slow service, incorrect orders, and rude employees, leading to a frustrating experience.

Food Quality

Many reviews highlighted poor food quality, including cold, under-portioned, or incorrectly prepared items, with some customers experiencing food safety concerns.

Customer Service

While some employees received praise for their friendliness and helpfulness, overall customer service was inconsistent, with several customers expressing dissatisfaction.

Cleanliness

The cleanliness of the restaurant was frequently called into question, with reports of dirty tables and locked restrooms.

Management

Some customers noted positive experiences with specific managers, indicating potential for improvement under better management.
  • AC
    Adriana Castorena
    Oct 22, 2025
    1.0
    Excessively slow service
  • DL
    davey longshaft
    Oct 21, 2025
    1.0
    the app put a hold on my card then errored without placing the order twice so I had no money left for lunch and the hold is still there so I don't get dinner tonight either. fix the app release my funds and give me free food to make up for it because today sucked because of you and I am going to bed hungry because of you great job sarcasm make it right not kidding. tried to contact support but I cannot without a order number how can I have an order number when you took my money without placing an order so instead or support contacted you earned a review. bad job taco bell shame on you
  • JJ
    Jason (Jason)
    Oct 18, 2025
    1.0
    I wish I had as much confidence in my life as this Taco Bell does to charge 6.50 for one single taco. Maybe one day I'll get there.
  • DS
    David Stewart
    Oct 1, 2025
    5.0
    Customer service is great, and employees need a raise
  • BG
    Braxton Gray
    Sep 20, 2025
    4.0
    It's a run of the mill Taco Bell; hard to beat but also not impressive.