Taco Bell

3.7
921 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 3243 Plainfield Avenue in Grand Rapids. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3243 Plainfield Avenue, Grand Rapids, MI
49525, United States

Hours

Reviews

3.7
921 reviews
5 stars
400
4 stars
194
3 stars
132
2 stars
61
1 star
134
  • KK
    Kiah Kenz
    4 days ago
    1.0
    Drive through worker was very polite and great customer service - however when I got home and opened my food I was very upset. I spent 16$ for 2 tacos and they aren’t edible - I called the store and they said the crunchy taco breaks easily as it’s packaged to bag and serve through the drive through but it literally looks like someone punched it and threw it in the bag. My chalupa also has no chicken..and my nacho fries were cold. Highly upset and disappointed. They said they could offer me to come back and get a new one but I shouldn’t have to go out of my way across town and I would like a refund. Went straight to the garbage
  • WT
    William Turkovich
    Oct 12, 2025
    5.0
    Yes it’s Taco Bell. But honestly we have been going to this specific location for a few years now and the staff are always friendly and the food has rarely let us down. I thought it deserved a shoutout since it’s close to the highway and may be an alternative to other nearby locations
  • EC
    Erika Crowdell
    Sep 28, 2025
    1.0
    We waited over an hour for a $46 pick up order with many missing items, my friends and I arrived and went inside since the drive thru was long and they made direct eye contact with us and then ignored us and another customer who had been there far longer than I. We then decided to wait in the drive thru after 10 mins of being ignored inside. After 40 mins to get to the speaker, and another 20 to get to the window and get our food, we were missing 2 tacos, and had 3 incorrect items as well. I’ve worked in customer service and my friend that was with me works for a taco store down the street and we have never seen such a lethargic and inept staff, 2/3 cars in the drive thru ended up leaving and if I hadn’t placed an order I would’ve gone elsewhere. I’m not coming to this location again.
  • PM
    Patrick Markey
    Sep 26, 2025
    2.0
    My wife and I have been going to this Taco Bell for quite a while and every single time we go, at least one item from the order is missing. Honestly at this point it seems like a business deal that the owner or manager is doing to bring in some extra money for the business. Kind of crazy.
  • TR
    Tessa Roethemeyer
    Sep 25, 2025
    1.0
    I used to work at a taco bell someone needs to learn how to properly wrap hardshell tacos without breaking them and wraping them too tightly as soon as I saw how they where wrapped i new the hard shell was broken inside. Also what happened to quality food control at this location? The cinnamon twists I got where uneatable. They where stale and tasted gasy which is a sign the fryer oil doesnt get changed when it should. The level of staleness tells me they where made about 2 weeks ago. Again I used to work at a taco bell. I never leave reviews unless its something that leaves me with a sour experience.