Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 19290 19th Avenue in Covington. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Service took longer than it should. Fast food isn't so fast.
Then one worker is loudly bashing a customer while other customers including myself are standing in the store. Not professional in any manner. Customer service isn't an easy business but wow.
As I'm typing this they are cussing and talking about customers. This is why the pay will never be higher and doesn't need to be.
MM
Marie M
Sep 18, 2025
1.0
They like to get your order wrong and blame you for it.
RF
Rhylee Fitch
Sep 1, 2025
1.0
missing an entire combo… just tryna doordash while at work
EE
Eva
Sep 1, 2025
1.0
Late night purchase around 10:00 pm. Food was not prepared to order. Called to let them know. They refused to talk to me. Said someone else (who was never seen) told me they were out of some of the items. Argued that the order was prepared properly. The store manager was informed at the window, order station, and on phone that this was the first time ordering it by myself, but it didn’t look like the one a neighbor bought for me, nor the ones in the online descriptions with images.
She insisted that I tell her how it was supposed to be prepared and if I couldn’t then she would tell her boss that it was prepared correctly. She proceeded to argue, threaten to hang up, did hang up, and upset me causing excess and undue frustration and anxiety.
She knows a picture was taken. She helped with the order. Loaded Beef Nachos.
When asked for the contact information for corporate, she said that she did not know how to contact them but the information could be found online. She said that I would have to look for it after refusing to help me find it. Independent efforts to look for it were not successful.
Very rude
Unhelpful
Skimpy portions
Missing ingredients or toppings
Argumentative
Terrible experience
Much better after the store manager called this morning and another manager prepared the order correctly at the same location.
Tremendous difference.
RR
Ryan
Jul 30, 2025
1.0
The absolute worst service I've ever experienced they was out of multiple ingredients and wouldn't substitute them with out additional charge I did the online complaint and they never even bothered to reply terrible place and service