CT
Christian T
Oct 14, 2025
Food was stale, and over priced, the employees were extremely rude! So If you like bad food and even worse service , then that's the spot for you. I would have given negative stars if I could
KB
Karah Breslin
Oct 13, 2025
Taco bell can't seem to figure out that cheesy fiesta potatoes are not finger food. Please provide forks with them!
The place is 50/50 when I go. I go about once or twice a week. Depending on the results of completing my order. I stopped going recently because this girl ruined my order multiple times (Eufracia). I order a #4 to end getting a #3. Along with some other things in my order. Came out $31. The asked me if I wanted to round up. I said no. So I ended at $32 with my bill. The end results were. I got my food wrong, got charged extra for something I didn't ask for. Also I didn't get my drink. This has happened more than one occasion. Customers beware!
I want to begin by saying that the customer service at this location was truly excellent. Everyone I interacted with was friendly, polite, and efficient, which made my visit start off on a very positive note. The staff handled my order quickly and with a great attitude, so I really appreciate that level of service.Unfortunately, the food itself was very disappointing and did not meet expectations. I ordered a few items, including some chalupas with steak and two Doritos tacos. The main issue came with the taco shells — they tasted stale, extremely hard, and rough, as if they had been sitting out too long or were expired. When I bit into them, they were not crispy in a fresh way but rather dense and unpleasantly crunchy. The flavor was also off, with the Doritos taco in particular tasting flat and old instead of having that bold flavor it usually does.Because of this, I wasn’t able to enjoy or even finish my meal. The chalupas had potential, and the fillings seemed fine, but the stale shells completely ruined the overall flavor and texture. I understand that sometimes things happen during busy hours or that ingredients may not always be checked as often as they should be, but this experience made the food almost inedible.I think it would really help if a proper quality check could be done on the food items, especially the taco shells and Doritos shells. It seems like there might be an issue with how the shells are being stored, or perhaps they’re being kept too long before being served. Making sure the ingredients are always fresh and properly maintained would make a big difference in the quality of the food.Overall, I want to emphasize again that the customer service was amazing — every employee I interacted with was kind and professional. My only complaint is the quality of the food itself, which didn’t match the great service I received. I hope management can address these food storage or freshness issues so that future customers can have a better dining experience
I ordered a Cantina Chicken Bowl at the Taco Bell on Colorado Blvd. The food tasted fine and the service was okay, but the big issue with Taco Bell in general is consistency. You never really get the same portion size from store to store — sometimes the bowl is full and satisfying, other times it feels skimpy. This location was somewhere in the middle. Overall, decent for a quick meal, but the lack of portion consistency across Taco Bell locations is frustrating.