Order Accuracy
Many customers reported issues with missing items or incorrect orders, leading to frustration.
Food Quality
While some customers enjoyed the food, others noted a decline in quality and freshness, with complaints about poorly prepared items.
Service Issues
Numerous reviews highlighted rude or unhelpful staff, as well as slow service times, particularly in the drive-thru.
Cleanliness
Several customers mentioned unsanitary conditions in the restaurant, including dirty tables and overall lack of cleanliness.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and noted enjoyable meals.