Taco Bell

3.8
1038 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 2000 N Roan St in Johnson City. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2000 N Roan St, Johnson City, TN
37601, United States

Hours

Reviews

3.8
1,038 reviews
5 stars
474
4 stars
217
3 stars
152
2 stars
74
1 star
121

What are people saying?

AI-generated from customer reviews

Order Accuracy

Many customers reported issues with missing items or incorrect orders, leading to frustration.

Food Quality

While some customers enjoyed the food, others noted a decline in quality and freshness, with complaints about poorly prepared items.

Service Issues

Numerous reviews highlighted rude or unhelpful staff, as well as slow service times, particularly in the drive-thru.

Cleanliness

Several customers mentioned unsanitary conditions in the restaurant, including dirty tables and overall lack of cleanliness.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their excellent service and noted enjoyable meals.
  • AH
    Andrew Henderson
    6 days ago
    3.0
    Careful here apparently at night they'll charge you for adding on chicken or such and not put it on your food. Just happened to me on November 3rd. Paid for chicken didn't get it.
  • RE
    Randy E
    Nov 1, 2025
    3.0
    Its Taco Bell. The food is good but they didn't put the sauce in the bag, and we had to purchase a drink they omitted. There was only 2 of us in the car.
  • IS
    Isaiah Sutherland
    Oct 15, 2025
    1.0
    Worst Taco Bell I have ever been to.The past 2 times I have been here this week they mess up every item in every order.Just look at this Mexican pizza for example that I ordered.Look at it,that looks so unappetizing and it we literally had to peel it off the top of the box.Also if you try to modify any item they just ignore it on purpose even though they literally confirm you don’t want something on it.
  • NN
    Natathaniel
    Oct 12, 2025
    1.0
    the employees closed the lobby early because they said they were short staffed the girl was extremely rude went to pick up a door dash that had already been resubmitted but they refused to make it this Taco Bell needs new managers they are lazy and extremely incompetent either do your job or go find another one absolutely ridiculously
  • ZW
    zack welch
    Oct 8, 2025
    5.0
    The king of the thrones! The guys that keep home depots toilet department in buissness. The one time in my life when i order and i know that ill pay for it later, but im always prepared! A gallon of water and a 12 pack of Mtn. Dew with a fully charged tablet while the floodgates open. Thank you taco bell for the intimate relationship me and my porcelin throne have developed! PEACE, LOVE, TACOS, AND 2 PLY TOILET PAPER TO ALL!