Management Issues
Customers reported poor management, particularly highlighting a manager named Maria for her negative attitude and lack of communication.
Customer Service
Service quality varied significantly; some staff were praised for friendliness and professionalism, while others were criticized for rudeness and poor communication.
Food Quality
Food quality was inconsistent, with reports of cold, poorly made items and missing ingredients, though some customers enjoyed their meals.
Pricing Concerns
Many customers expressed dissatisfaction with rising prices, feeling that the value for money was declining.
Staffing Problems
The location appears to be understaffed, leading to long wait times and disorganization during busy periods.