I spent an hour in the drive thru, just to get ice cold food. And when I tried to call them about it, they won't even answer the phone.
I have been to this Taco Bell 3 times & all 3 times our order was wrong. Today I did a mobile order & got in the drive thru 20 minutes later. The lady asked my name & said okay, turns out they had no Dorito taco shells. So I said regular shell was fine. After waiting in line for 30 minutes we get to the window & she asks me if I was sure I had made the order for the Oxford location. Which I did & then she said okay I found it. Here we are 20 minutes later still waiting with no food. This place needs some new management. It is by far the worst Taco Bell I have ever experienced.
CW
Calvin Wood
Sep 28, 2025
Ik it’s dumb to rate a fast food place but wow this place is terrible. Slowest service in the world makes you wonder what on earth the staff are doing in there. I have spent hours and hours waiting in the drive thru. The staff are extremely rude as well. I make a habit of checking my bag to make sure they got everything in my order before I leave the window because they miss things so often. Love Taco Bell but this place is absolutely awful
PC
Palmer Cerniglia
Sep 27, 2025
HORRIBLE EXPERIENCE. Placed our order before 12 am and waited in drive thru until 4:30 am. Our order said it would be ready well before the store closing (4am). When we finally got to the speaker he said he had our order and to pull forward. They took over 20 minutes with each car at the window before us. After waiting another hour, we pulled to the window to get our already paid for food and they first said they didn’t have our order, then said they had no food, ignored us and were just talking, and then said they had no food left and for us to go home. Such a rude staff, not understaffed at all, clearly could care less for people paying and waiting 4 hours. So we left with no food. To add to that we only got refunded $17 of our $30 dollar meal. Genuinely worst taco bell I’ve ever been too.
MK
Mary-Claire King
Sep 27, 2025
We got here at 11:30pm, it’s currently 1:30am, and we JUST placed our order. Throughout the 2 hours, there have been workers coming outside just to smoke and then argue with people in the drive through and give them threats. When suggested that they need to go inside and work, they have smart remarks. EVERYTIME I’m here, I always wait in line for over an hour. It’s ridiculous.