Service Speed
Customers consistently reported extremely long wait times, often exceeding 30 minutes, for both drive-thru and mobile orders.
Food Quality
Many reviews highlighted poor food quality, including cold, undercooked, or incorrect orders, leading to significant dissatisfaction.
Cleanliness
The restaurant was frequently described as dirty, with unsanitary conditions in the dining area and bathrooms.
Staff Attitude
Several customers noted rude or unprofessional behavior from staff, contributing to a negative dining experience.
Management Issues
There were complaints about poor management and disorganization, with staff appearing untrained and unmotivated.