Taco Bell

Reviews

• AR

  Alice Retherford

  1 day ago
  1.0
  I’ve never understood the “if I could give 0 stars I would”… until today! Went to a concert last minute, so wasn’t preparing for the hunger and exhaustion afterwards. Decided to stop at Taco Bell because it had sounded amazing for like a week and it was accessible and cheap enough for how broke we have been lately. Placed a mobile order in the parking lot and then sat in the drive thru, got up to the window and guy says it will be a minute. I was a manager in food service so I’m quite accustomed to this and said that’s fine. Approximately TEN MINUTES LATER he finally apologized for the wait and took my order. (Well, my name since it was just a pickup.) TEN MINUTES. The cars behind me probably thought I was ordering the entire menu based on how they kept inching closer to my car every 2 minutes and I felt so embarrassed for nothing. He then tells me they will get started on my order. So placing a mobile order does nothing to get your food started any sooner, lmao. Whatever at this point, stuff happens, right? Wrong. We get our food and as I’m driving back home to Salem, my taco is a shell instead of soft like I ordered, there’s no beefy five layer, I have an entirely different burrito neither me or my boyfriend ordered, and my chalupa was LITERALLY as hard as a rock, impossible to chew through. I have NEVER IN MY LIFE received such unbelievably bad service to the point that I didn’t eat dinner at all, I had chips and cheese and my mango drink and that was it. My first and only meal of the day by the way! I’m truly so disappointed. With how little money we have had to spend on eating out and this is what we receive is just really upsetting, and I expect a full refund (the order was for Ashton M, 10/21 at about 11pm-12am) and a genuine apology- because it feels like fast food workers can just get away with doing anything they want nowadays with zero repercussions. 2 PS notes, 1: my boyfriend received a burrito in his box that was again, not what we ordered, and ate it unknowingly. If we had food allergies, this would be a huge deal and possibly a lawsuit. Do better. 2: Attached is a photo of the amount of “guacamole” he received with his chips “and guac”.
• KJ

  Kathy Jerman

  4 days ago
  3.0
  It's Taco Bell fast food nothing special
• BC

  B C

  5 days ago
  1.0
  Horrible service- They are turning cars away at 7PM, Telling everyone they are closing early and then the drive through guy is leaned up against the window.. Like if you’re short staffed shouldn’t you be helping them? Corporate really needs to tune into this location and handle something because obviously the owner isn’t… Food quality: 4/10
• AN

  Anthony Naal

  6 days ago
  1.0
  I wish I could give this place a 0 had me wait for a hour for my food that’s I didint even get I refused it it’s crazy how they attend no one inside and just drive thru don’t go eat inside unless you want to wait a long time but also the drive thru be packed getting your food hear is extreme wait
• MM

  MajorNWHomes

  Sep 23, 2025
  5.0
  Yassin was great!! Pepsi wasn't tasting like Pepsi and he made sure it did. Great customer service thank you Taco Bell.