Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1805 Washington Road in Thomson. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.6
835 reviews
5 stars
320
4 stars
196
3 stars
128
2 stars
61
1 star
130
What are people saying?
AI-generated from customer reviews
Customer Service
Feedback on customer service is mixed; some employees received praise for their friendliness and helpfulness, while others were reported as rude and unprofessional.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poorly prepared food, leading to frustration.
Food Quality
Food quality is inconsistent, with reports of cold, stale, or poorly made items, alongside some positive mentions of delicious meals.
Cleanliness
The cleanliness of the location received mixed reviews, with some praising the environment while others reported unsanitary conditions.
Wait Times
Customers frequently noted long wait times for food, both in the drive-thru and inside the restaurant.
- ERElizabeth RozanskiOct 19, 20251.0Awful customer service, food wasn't great, long wait time.
- DSDevin S.Oct 8, 20251.0Garbage! Every time we get the wrong order. May be just a Thompson thing, but seems no one ever like their job. So unenthusiastic. Messed up the order. Attitude. Ordered a crunch wrap combo and the Chicken Chalupa Combo. Got bitter tasting cinnamon twists, 3 cheese rollups, 3 tacos with just meatđ, random quesadilla with paper thin filling. Felt like just the tortillas. 2 random undercooked donuts. It was only 8pm and we got the doggy bag of the kitchen! Wonât be going back, not hard to get it right. Shouldâve known considering it was âreadyâ the moment I got to the windowâŠ.
- CCCrystal CoulterOct 3, 20255.0I ordered online and then had a special request. The guys working fixed it just like I asked. They also double checked my order and realized they forgot something before I ever pulled off. Amazing Customer Service !! Keep up the good work guys!!
- SWShauna WardSep 25, 20255.0Shoutout to the guy at the drive through tonight (9/25 around 9:30pm, young guy with curly hair) for great customer service. He went out of his way to label which Crunchwrap was which, since we got two different kinds. I know thatâs a small thing but I really appreciated it.
- CFC FSep 14, 20251.0I think Taco Bell franchisee need more attention on this location. Whenever I come to this location at night time they have small fire đ„ either fryer not working. I didnât see any fire trucks đ if fire happened. and this things always happen at night time specially . Everything looks fine around here just lazy employees donât want to work, they should change hours of operation if they donât want to work very disappointed âčïž 5th time experience