You know what you’re getting yourself in to, and I like that. Huge savings on the app. Being open late made it the perfect stop from a late flight back home 🤓
JV
Jennifer Vanpelt
Oct 4, 2025
I was treated so nasty by one of the female workers in there I asked for a manger was told she was there’s no way a manager treats her paying customers like that I was trying to order my food and the menu they had posted. I had got a little confused so she got on the mic very nasty tone and I was like well. I’m just gonna come to the window and she said don’t you dare come to this window, not taking your order. Who does that who acts like that y’all need to reach out to me? And as I am
Looking through the reviews, I noticed it’s always the same problem with a woman being nasty to your customers. Do you guys even read your reviews? Why would you have someone working there? That’s treating your pain customers. This way she needs to be fired. I will be calling Corporate.
So first of all I will say it's 11: 34pm at night and I went to this Taco Bell after work asked for two chalupas mind you the chalupas were very crunchy and too hard to eat it was nasty the meat tasted terrible like dog food now I know it's that particular Taco Bell because I do go to other Taco bells and order quite a bit very disappointed she was not very nice over the phone I've decided I'm going to call in the morning to get a refund I do not recommend going there poor service they were not busy at all
CW
Curtis Wiederin
Sep 13, 2025
The good - the restaurant was clean. When I walked in the door, only one person was standing waiting for his food. The drive-thru did not have anyone there. Staff could not be seen. A young lady walked up and said have you ordered, and I replied "no, but I would like to." She then directed me to the kiosk. I indicated I would rather order with her, and her response was "you must use the kiosk." It was her tone and look on her most disappointing face. I could not find jalapenos on the menu. Therefore, I ordered the remaining. Food came out quickly. I asked the lady at the counter if I could order jalapenos with her as I could not find them on kiosk menu. Another gentleman said I can show you how. However, I ordered them from the lady who gave me the food.
The individual who was rude appeared behind the column. I asked her for her name, as none of the staff had a nametag on. Her response was: Why, I don't have to give it to you. My response: You were and are very rude. She walked away.
My two tacos barely had any food in them. There were at max 10 chips with the chips I ordered. The cheese container was half full, and there were only five jalapenos in the container.
Upon leaving I gave $50 to the nice lady who assisted me with my jalapeno order and asked her to split it with the nice guy who offered to show me how to order them.
Based on my experience and all of these bad reviews, and the fact that management or ownership has not responded to any of them, I will never return. Clearly, there is a culture issue with this franchisee and they are okay with poor service.
PB
Pavan Bayyapureddi
Sep 9, 2025
The drive-thru doesn't have a shelter. When we lower the glass of the vehicle door to order food, we get drenched. Simple solution every drive-thru has except this restaurant! This is Florida and it always rains here.